Delivery Information

📦 Processing Time

Your orders will be shipped within 24 hours of payment being completed. This period may be longer for custom-designed products. You can find detailed information in the product description.

🌍 International Delivery Times

Our estimated delivery times for your international orders vary by destination. Please contact us for specific delivery estimates to your country.

⚠️ Exceptional Circumstances

Delivery times and conditions may vary in extraordinary circumstances such as strikes, lockouts, natural disasters, riots, civil unrest, nuclear risks and dangers, war, invasion, revolution, civil war, sabotage, earthquakes, and fires, as well as in situations arising from the recipient (not being at the address, lack of an authorized person to receive the delivery, the recipient having moved from the address, etc.).

🏠 Delivery Procedure

If no one is at the address upon delivery, the courier will leave a notification note containing the courier company's phone number. The courier will not attempt delivery to that address again; in this case, the customer must pick up the package from the branch.

If you are not at the address you provided at the time of delivery, your order will be delivered to the person at the delivery address after their photo ID is checked and their signature is obtained.

📋 Inspection Upon Delivery

Important: Upon delivery of your order, you should open the package and inspect the product in the presence of the delivery person. This is especially important for packages that are crushed, torn, opened, or wet.

In the event of an unexpected problem, if you receive a defective product, you should refuse delivery, have the delivery person prepare a report, and ensure the package is returned to us by the shipping company.

For any questions about your delivery, please contact our customer service team.